Mister Minit Operations Manager - Miranda, Menai & Rockdale

Shop/Department: 3 Shops
Posted on: 25 July 2019

Mister Minit is the market leader when it comes to providing shoe repairs, key cutting & car key duplication, engraving and watch services.

We are looking for a result driven retail store manager/training manager to be responsible for the overall store management as well as the training and induction of all new and existing team members. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals, and manage & train Team Members effectively. Candidates will have the most success if they have a background in retail and training management.

As our Mister Minit Operations Manager you will be responsible for:

  • Developing business strategies to raise our customers’ pool, expand store traffic and optimize profitability
  • The induction and training of new & existing Team Members
  • Meeting sales goals by training, motivating, mentoring and providing feedback to Team Members
  • Ensuring Team Members achieve training qualifications within expected time frames
  • Ensuring high levels of customer satisfaction through excellent service
  • Completing store administration and ensure compliance with policies and procedures
  • Leading by example and high performance

You’ll need to have:

  • Previous experience in customer service
  • Previous management experience 
  • A strong desire to manage a team and develop others through training
  • Open communication skills
  • An ability to achieve results and standards by working with your team
  • An eagerness to learn the Mister Minit Brand and its services
  • Flexibility to work retail hours including weekends & late night shopping
  • Own transport

You’ll receive:

  • Attractive Salary Package
  • Incentive Plan
  • Training provided
  • Continual support and guidance
  • An opportunity to work for successful business within a leading brand